Accessibility Statement
Accessibility Statement for Richbourne.co.uk
Last Updated: 30 Jul 2026
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Commitment to Accessibility
Richbourne.co.uk is committed to ensuring digital accessibility for all visitors, including those with disabilities. We continually work to improve the user experience and comply with WCAG 2.1 Level AA standards.
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Compliance Status
This website has been designed with accessibility in mind. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA requirements, including:
- Text alternatives for non-text content
- Adjustable text size and contrast options
- Keyboard navigability for all essential functions
- Clear and consistent navigation structures
- Descriptive alt text for images of dogs and facilities
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Known Limitations
Some content may have partial accessibility barriers due to:
- Third-party content (e.g., embedded links to The Kennel Club) beyond our control
- Some video content may lack captions during initial upload
- Certain legacy browser versions may have reduced functionality
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Feedback and Contact
If you encounter accessibility issues or need information in an alternative format, please contact us:
Email: contact@liondotexe.co.uk
Response Time: We aim to respond within 5 working days when possible
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Alternative Formats
We can provide information in different formats upon request, including:
- Large print
- Easy Read
- Email/text-based alternatives
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Enforcement Procedure
If you are not satisfied with our response to an accessibility concern, you may escalate your complaint to the Equality and Human Rights Commission or relevant UK body.
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Technical Information
This website uses Wix as our hosting platform. Wix provides various accessibility features which we have enabled where possible. We monitor updates to ensure continued compliance.
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Version History
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- Version 1.0: Published 30 Jul 2026 ---Â
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This statement was prepared based on guidance from the UK Government's Accessibility Statement template.